Amica Insurance Title Sponsor for Seattle Marathon 2009

As the country’s oldest mutual insurer of automobiles, Amica Mutual Insurance Company was founded in 1907 on a simple principle that has always guided its business practices: satisfy the customer. In fact, Amica’s commitment to customers has earned the company much acclaim.

Amica—with two offices in Washington State—has consistently received recognition for exemplary customer service from national consumer publications. In fact, BusinessWeek magazine recently ranked Amica among the top 25 “Customer Service Champs” in the U.S. in its March 3, 2008 issue. In addition, Amica is consistently rated highly among financial and insurance industry organizations. A.M. Best Company rates Amica A++ Superior, its highest rating. Standard and Poor’s rates Amica AA+, citing the company’s overall financial strength.

But perhaps the best indication of Amica’s success is the number of satisfied people it counts as customers. Amica has a 95 percent customer retention rate, the highest in the industry. More than one-third of its policyholders have been with the company for 20 years or more, and thousands have celebrated a golden anniversary with Amica. In these highly competitive times, this commitment from customers speaks volumes—at Amica, customer service is not just a catch phrase, but the way Amica does business every day.

With more than 3,000 employees in 39 offices across the country, Amica provides insurance to more than 700,000 households. In addition to automobile insurance, Amica also writes homeowners coverage, personal umbrella liability, and marine insurance. Life coverage is available through Amica Life Insurance Company, a wholly owned subsidiary. For more information, visit www.amicaWashington.com.